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THE FOLLOWING DESCRIBES THE TERMS AND CONDITIONS ("TERMS") ON WHICH BOQ.AE ON BEHALF OF EQUINOX MIDDLE EAST L.L.C. OFFER YOU ACCESS TO ITS SERVICES. PLEASE READ THIS AGREEMENT CAREFULLY.
As a condition of your participation in the Company’s services (the "Services"), you (hereinafter "You" or "User") agree to abide by the Terms and Conditions herein ("Agreement").
By accessing the pages or the information contained on the Company web site located at https://www.boq.ae ("the Site" or "our Site") through any device or service, or by using the Service in any manner, You agree to be bound by the following Terms. You may review this Agreement at any time by clicking on the Terms and conditions link at the bottom of any page. In addition, if You visit any of our partners’ web sites or arrive at our Site through one of our many partners’ web sites, You may also be subject to the terms and conditions of that web site.
3.1 Registration / Your Account: You may browse the Site for free and without registering. However, You must register on the Site ("Registration") to use our Services or buy/sell products and services. During Registration You will be asked to provide information including without limitation Your name, address, telephone number and email address. You will also be asked to create an account consisting of a User ID and password ("Your Account") to identify yourself in future visits to the Site. It is YOUR responsibility to maintain the confidentiality of Your User ID and password and You agree to accept responsibility for all activities that occur under Your Account. You may not transfer, assign or sell Your Account (including rating and feedback) to any third party. You will also have the option to agree to subscribe to our newsletter. You can always opt out after a subscription.
All of the information that You provide during Registration is collected according to the terms of our Privacy Policy available at https://boq.ae/privacy-policy-cookie-restriction-mode. PLEASE NOTE: YOU MUST PROVIDE ACCURATE AND CURRENT INFORMATION TO US. IF YOU PROVIDE ANY INFORMATION THAT IS FALSE, MISLEADING, INACCURATE, NOT CURRENT OR INCOMPLETE DURING REGISTRATION OR OTHERWISE, COMPANY HAS THE RIGHT TO SUSPEND OR TERMINATE YOUR ACCOUNT AND REFUSE ANY AND ALL CURRENT OR FUTURE USE OF THE SERVICE (OR ANY PORTION THEREOF). ANY ACTIVITIES THAT ARE ILLEGALLY CARRIED ON WITHIN THE SITE WILL BE REPORTED TO THE APPROPRIATE AUTHORITIES.
3.2 Fees, Charges, Refunds and Payment methods: Joining Company is free; however, Company charges fees for various Services offered through our Site.
Buyers shall be responsible for paying all fees, including without limitation any and all applicable excise, VAT and other taxes or duties associated with using our Service and the Site.
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
United Arab of Emirates is our country of domicile.
Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
The cardholder must retain a copy of transaction records and Merchant policies and rules.
We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currencies).
3.3 Credit Card Billing: Company will not charge Your credit card unless You conduct an activity on our Site that has a fee associated with it. Before incurring fees, You will have an opportunity to review and accept the fees that You will be charged for the use of our Services. By agreeing to a transaction with a fee, You authorize us to charge your credit card or otherwise bill Your Account for such fees.
3.4 Processing Fees: Certain purchases made through Company may be subject to subject to a non-refundable per item processing fee.
We reserve the right to change or discontinue, temporarily or permanently, some or all of our Services at any time with or without notice. In the event we introduce a new service, the fees for that service are effective at the launch of the service. We may also choose to temporarily lower the fees for our Services for promotional events (for example, free listing days), and such changes are effective when we post information about the promotional event on the Site. Additionally, we may change our Fee Policy and the fees for our Services at any time and in our sole discretion. Except for the foregoing fee changes, our changes to the Fees Policy are effective after we post the changes on our website.
FOR EVERY TRANSACTION THAT IS COMMENCED THROUGH OUR SITE, YOU MUST MAKE YOUR OWN INDEPENDENT DETERMINATION REGARDING THE STATEMENTS, PRODUCT DESCRIPTIONS OR THE REPRESENTATIONS OF THE OTHER PARTY AND THE PARTY’S ABILITY TO PAY FOR OR DELIVER THE GOOD(S)/SERVICES OFFERED. PLEASE USE CAUTION, COMMON SENSE, AND PRACTICE SAFE TRADING WHEN USING THE SITE!
To be eligible for a return & return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. A return & refund request has to be made within 14 calendar days of your purchase.
For credit card payments it may take 5 to 10 business days for your refund to show up on your credit card statement.
Multiple transactions may result in multiple postings to the cardholder’s monthly statement.
Refunds will be done only through the Original Mode of Payment.
8.1 User Information
"User Information" is defined as any and all information or data You provide to Company or other users during the Registration, offer, sale or user ranking process, and through any interactive feature of the system, including email. You represent and warrant that Your User Information (i) is not false, inaccurate, incomplete or misleading; (ii) is not fraudulent and does not involve the sale of counterfeit or stolen items; (iii) does not infringe any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (iv) does not violate any law, statute, ordinance or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising); (v) is not defamatory, libelous, unlawfully threatening or unlawfully harassing; (vi) is not obscene and does not contain child pornography; (vii) does not contain any viruses, Trojan horses, worms, time bombs, cancel-bots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; (viii) does not create liability for Company nor cause Company to lose (in whole or in part) the services of our ISPs or other suppliers; and (ix) does not link directly or indirectly to another web site. Furthermore, You may not list any item on our Site (or consummate any transaction that was initiated using our Service) that, by paying to us the listing fee or the final value fee, could cause us to violate any applicable law, statute, ordinance or regulation, or that violates our current listing restrictions. You agree not to make use of any other user’s User Information other than as necessary to complete any transactions in which You and the subject of the User Information are involved. BOQ.ae and its parent company Equinox Middle East L.L.C. considers any unsolicited suggestions, ideas, proposals or other material submitted to it by users via the Site, mobile applications, or otherwise (other than the Content and the tangible items sold on the Site by users) (collectively, the "Material") to be non-confidential and non-proprietary, and BOQ.ae shall not be liable for the disclosure or use of such Material. If, at BOQ.ae’s request, any member sends Material to improve the site (for example through the Forums or to customer support), BOQ.ae will also consider that Material to be non-confidential and non-proprietary and BOQ.ae will not be liable for use or disclosure of the Material. Any communication by you to BOQ.ae is subject to this Agreement. You hereby grant and agree to grant BOQ.ae, under all of your rights in the Material, a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully-paid, sub-licensable and transferable right and license to incorporate, use, publish and exploit such Material for any purpose whatsoever, commercial or otherwise, including but not limited to incorporating it in the API, documentation, or any product or service, without compensation or accounting to you and without further recourse by you.
8.2 Privacy Policy:
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.
CONTACTS
Physical Address: Ibn Battuta Gate Offices. Office No. 805A
Postal Address: P.O. Box: 213869 Dubai, UAE
Landline Number: 044579240
Email Address: sales@boq.ae